Avustralya PRG Alüminyum Köprülü Vinç Projesinin Örnek Olay İncelemesi

Product name: Aluminum gantry crane
Model: PRG
Parameters: 1t-1.6m-1.859m-2.559m
Project Country: Australia

On October 31, 2023, our company received an inquiry from an Australian client. The customer said they want to buy a portable gantry crane, which is 1.6 meters wide, adjustable to 2 meters high, with legs and wheels, and a load capacity of 500KG. After email communication, the customer informed us of their requirements. This portable gantry crane is mainly used to move large potted plants and other items to the rooftop attic, from the floor to the ceiling at a height of 3.6 meters. But the requirements are different from before, with a load capacity of 1000KG and a height adjustment of 1-2.6 meters. This height is not achievable for production. So we communicated with the client and asked why they requested a minimum height of 1 meter. The customer quickly replied, saying that everything else is fine, as long as the maximum height can reach 2.5 meters.

After analyzing the customer's usage environment and requirements, we have determined that they require a PRG alüminyum portal vinç. So we sent a quotation and drawings to the customer, but the customer did not provide a response at that time. Two weeks later, we sent feedback photos of the Australian aluminum alloy simple door machine to the customer via email and asked for their opinions on the quotation, but the customer did not respond. The following week, our sales personnel sent another email with a quotation and drawings attached. This time the customer asked if it was possible to fix the support legs of the gantry crane, and then changed the span. The customer paid the advance payment within the next three days. At present, the customer has received the goods and is generally satisfied with the product. This concludes the project.