Service

The customer can consult with experienced experts of SEVENCRANE. After fully understanding the needs of the customer, we will customize relevant schemes to help the customer choose the appropriate crane and provide the best quotation. If the customer's crane needs to be repaired or replaced with accessories, we will also appoint experts to provide advice.

Our technicians can provide you with professional crane installation and debugging service. This helps you start using your crane safely in the shortest possible time and with less installation costs. And we will give preventive solutions to possible usage problems. Crane installation and commissioning work is very important, it affects the stability of the crane, safety and service life. Therefore, crane installation and commissioning must be completed by professional experienced personnel. Good and perfect installation and professional and reasonable debugging in the early stage can greatly help customers save maintenance costs in the later stage.

We usually send two experienced installation engineers to the customer's site to help the customer install and debug the crane. Our experienced installation engineers can help customers to complete the installation efficiently and save a lot of time. Occasionally, customers have limited installation conditions with space, terrain, environmental constraints, and other adverse effects. After investigating the actual situation, we will provide the most reasonable and safe installation solutions customized by different customers to solve customer problems.

If the customer uses our crane, we can provide free training service to train the operation and maintenance, as well as free online training.

After the completion of equipment installation and debugging, we will train the customer's engineers to help operate and maintain the equipment safely and efficiently. At the same time of training, we will also inform customers of the regular inspection points.

The periodic inspection and maintenance of cranes is to ensure that the equipment is always in good working order. Thereby avoiding economic losses and equipment failures caused by downtime. Crane in use will cause part of the wear or strength reduction, although it is not a high precision equipment, but still need to ensure a certain accuracy and required strength. Even high quality cranes should be inspected and maintained regularly.

Customer himself or by us. We will issue the corresponding inspection report and professional maintenance plan after the periodic inspection. Then carry out various maintenance, parts replacement and parts strengthening operations with the consent of the customer.

Aging and wear of parts are inevitable as cranes are used, so SEVENCRANE's technical center keeps all technical data and inventories of vulnerable parts. We recommend that you order wearing parts in time so that you can replace them at any time to avoid unnecessary downtime.