Portable Aluminum Gantry Crane for Elevator Maintenance in Israel
On November 2, 2024, SEVENCRANE received an inquiry from an Israeli client interested in a portable aluminum gantry crane for elevator maintenance in shopping malls. After reviewing the client’s requirements, we provided detailed materials, including our catalog, certifications, company profile, and factory images. Impressed by our offerings, the client engaged us for further discussion.
Customized Solution
The client specified a need for a aluminum gantry crane with a 3000 mm main beam and an additional 4500 mm beam. Initially, the 4500 mm beam supported a load capacity of 3 tons, insufficient for the client’s application. Collaborating with our technical team, we developed a tailored solution by reinforcing the 4500 mm beam with additional strengthening plates, successfully increasing its load capacity to 4 tons. This customization met the client’s unique operational demands while maintaining structural integrity and safety.
Negotiation and Agreement
After receiving the quote, the client requested a discount. We offered a 2% reduction, which was approved and accepted by the client. Payment terms were finalized, and the client promptly arranged the transfer after confirming our bank details.
Production and Delivery
Production commenced immediately, adhering to a 14-working-day timeline. Throughout the process, our team ensured stringent quality control to meet the client’s expectations. Once manufacturing was complete, we coordinated domestic transportation and sea shipping to Israel.
Client Feedback
Upon receiving the equipment, the client expressed high satisfaction with the crane's quality, our professional service, and the seamless process from inquiry to delivery. The project showcased SEVENCRANE’s commitment to providing innovative and customized solutions for global industrial needs.