Entrega exitosa de una grúa pluma de 2 toneladas sobre columna a Kazajstán

SEVENCRANE completed a successful project involving the delivery of a BZ 2t-6m-4m pillar-mounted jib crane to a client in Kazakhstan. The journey from inquiry to fulfillment showcases our commitment to excellence in both product quality and customer service.

Background
On June 26, 2024, we received an inquiry from a procurement engineer seeking a crane to lift steel plates in their factory workshop. The client's needs were specific, including technical parameters and a requirement for expedited delivery due to an ongoing project.

Process
Our sales team promptly responded, confirming all technical details and addressing the client's queries. The client requested CIP terms and essential documentation, including certificates of origin, packing lists, and commercial invoices. We provided sample documents and addressed all concerns with patience and precision.

Additionally, we shared testimonials and payment proofs from past Kazakh clients, building trust and showcasing our experience in similar projects. The client expressed satisfaction and confidence in our capabilities, placing the order of pillar jib crane on July 12, 2024.

Execution
The full payment was received within two days. Our factory immediately began production, completing the crane within 15 working days. After dispatch, the client reported receipt of the crane in just 20 days and expressed high satisfaction with the product and service quality.

Results and Future Collaboration
The client commended our efficiency and professionalism and indicated interest in procuring an aerial work platform for their next project. We are excited about the prospect of continued collaboration and delivering more tailored solutions.