Isporuka aluminijskog portalnog krana norveškom klijentu

In September 2024, a Norwegian client contacted us through our website, searching for a high-quality aluminum gantry crane. Their key requirements included a lightweight, portable crane suitable for factory operations and capable of lifting up to 250 kg. The PRGT23 model, with a height range of 2354–3254 mm, was recommended as the ideal solution.

Step 1: Understanding Client Requirements
Our sales team promptly reached out to discuss the client’s needs. Through detailed communication via email and phone, we gathered vital information, including:
Specifications: The client emphasized precise load capacity requirements.
Ease of Use: They required a crane that is easy to install and maintain, prompting us to highlight the PRGT23’s modular design and user-friendly features.
This initial step ensured a thorough understanding of the client’s needs, forming a foundation for tailored recommendations.

Step 2: Transparent Quotation
A comprehensive and transparent quotation was provided, detailing:
Product specifications
Pricing with volume discounts
Shipping costs and estimated delivery time
After-sales support options

Step 3: Order Confirmation and Payment
After evaluating multiple options, the client chose the PRGT23 aluminijska portalna dizalica. They completed the order via international bank transfer, supported by our clear payment guidelines and transparent process.

Step 4: Production and Shipping
Upon payment, production commenced immediately. The crane was manufactured within the agreed timeline. A reliable international logistics provider was selected to ensure safe and timely delivery. Real-time tracking updates kept the client informed throughout transit.

Step 5: Installation and After-Sales Support
Once the product arrived, our technical team provided remote installation assistance. We supplied a detailed user manual and demonstrated maintenance techniques. Long-term support, including regular inspections and service recommendations, was also offered.

Client Feedback
The client expressed high satisfaction with the crane’s smooth operation, noise reduction, and durable design. They noted its suitability for their factory needs and expressed interest in future collaborations. If you are seeking reliable aluminum alloy lifting equipment, contact us for expert advice and solutions tailored to your needs.