SS5.0 Spider Crane Transaction Case of An Old Customer in Papua New Guinea
Model: SS5.0
Quantity: 1 unit
The customer of Papua New Guinea is our VVIP customer. He has purchased two products from our company in 2021, one jib crane and two units European type overhead crane.
And we have maintained good contact for a long time. In July 2022, I recommended our product spider crane to the customer. The customer said that he had alrealdy two 3t spider cranes, but he didn't know that we also have spider crane products. Then I sent the catalog of our spider crane products to the customer. After reading it, the customer said he wanted a quotation for SS5.0 spider crane. According to the customer's needs, we quickly prepared the quotation.
Two days later, we contacted the customer again to see if he had any questions or questions about our products. The customer said that he was satisfied with the price. But he needed to ask their project manager if they needed it at this stage. 5t spider crane products. Two days later, the customer told me that their current project does not use a 5t spider crane, and their existing 3t spider crane can still meet their work. He also said that he will contact me again when he needs a 5t spider crane later. I expressed my understanding, and then kept updating customers on our product status, water bills, and pictures of products produced for other customers.
Finally, on January 15, 2023, the customer contacted me again, saying that they now need a SS5.0 spider crane. And hoped that I would update the quotation for him, and then I immediately updated the quotation for the customer, and the customer confirmed the order.
Within one week after confirming the order, the customer paid us the advance payment, and we arranged the production for the customer.