2T Chain Hoist Supply to A Serbian Customer

In August 2024, we received an inquiry through our website for a chain hoist from a customer based in Serbia. This customer, a local factory owner, was particularly interested in our HHBB type chain hoist. The hoist has a lifting capacity of 2 tons and a lifting height of 6 meters. After an initial conversation, we quickly realized that the customer would need additional equipment. This included slide rails and buffers on both sides of the hoist. Fortunately, we were able to provide all the required components in one package, which greatly satisfied the customer.

The communication process was smooth and efficient. Within a week of our discussions, the customer made a prompt payment, allowing us to proceed with the production of the hoist. We expedited the manufacturing process and completed production within a short time frame. After completing the production, we promptly shared pictures of the finished product with the customer. He was pleased with the quality and readiness of the equipment. And we worked closely to arrange the logistics for shipping the hoist to Serbia.

The customer expressed high satisfaction with the entire purchasing experience, particularly with the quick turnaround time and the ability to source all the necessary equipment from one supplier. He praised the performance of the HHBB chain hoist and appreciated our comprehensive service. Moreover, he indicated a strong interest in continuing to purchase from us in the future, and we are optimistic about establishing a long-term partnership with him.

This successful transaction not only demonstrates our ability to meet customer demands quickly but also highlights our commitment to providing reliable material handling solutions globally.